Frequently Asked Questions



Methods to place ads


How can I place a classified ad for publication in the Pittsburgh Post-Gazette and on


There are four ways to place a classified ad:

            1. Online.  Only selected categories are available at this time.  Click here to get started placing your ad online.

            2.  By Phone.  Call 1-800-242-1692 or 412-263-1201 Monday-Friday, 8 a.m.-6 p.m.  Closed holidays and weekends.

            3.  By Fax.  Send to 412-263-1263.

            4.  By Mail.  Send to Classified Ads, 34 Boulevard of the Allies, Pittsburgh, PA 15222.



Online ad placement


What ad categories are available for online ad placement?


To view a list of categories that are accepted for online ad placement, click here. 


What are the deadlines for placing a classified ad?


For a classified ad deadline schedule, click here. 


If I place my classified ad online, will it also appear in the newspaper?


When placing an ad online, you have the option to have it published online only or online and in the newspaper.  This choice is made when you select an ad plan.


Do I have to use a credit card to place an ad online?


Yes.  Credit cards – or Visa or MasterCard debit cards – must be used when placing an ad online.  If you use a Visa or MasterCard debit card, please refer to your bank’s guidelines for usage information.


Why do I have to enter my credit card information every time I place an ad?


It is the policy of the Pittsburgh Post-Gazette not to store your credit card information.  You simply have to re-enter it each time you place an ad on


How does placing an ad online work?


1.  First, you will select the category for your classified ad.  Only selected categories are available for online ad placement.  For a complete list of available categories, click here. 

2.  Then, you will choose the classification for your ad.

3.  Next, you will choose an ad plan.  The ad plan will determine if your ad will be published in the newspaper and/or online.

4.  After choosing your ad plan, you will enter information about the item you’re selling and how potential buyers should contact you.  Please note that not all fields entered will appear in your ad text; some are used to allow potential buyers to more accurately search for your item online.

5.  Then, you will enter the ad text and choose optional enhancements for your ad.  If you selected an ad plan that includes a print and online ad, you will first write and opt to enhance your print ad.  You will be able to proof your ad (in the newspaper and online version) on the same page as you enter the text.  If your ad plan includes photos, you will upload them from your computer at this time.

6.  The next step is to schedule your ad.  Depending on deadlines, the first available date for your ad to run is the first date displayed.  For online ad placement deadlines, click here. 

7.  After you schedule your ad, it’s time to review it.  Once you’re satisfied with your selections, go to the next step.

8.  To pay for your ad, you will first have to be logged in.  Either log in or create and account, and then enter in your billing information.






Do I need an account to place a classified ad?


Yes.  You must have an account to place an ad on  Having an account allows you to place and manage your ads online.


I forgot my password.  What should I do?


Click here to have your password e-mailed to you.  The e-mail will be sent to the e-mail address associated with your account.



Modifying or stopping ads


I placed an ad online and need to make a change to it.  How can I do that?


If you already submitted your ad online and need to make a change, you must call the classified advertising department at 1-800-242-1692 or 412-263-1201 Monday-Friday, 8 a.m. – 6 p.m.  Closed holidays and weekends.


I placed an ad online and would like to cancel it.  How can I do that?


Log into your account.  Select the ad you would like to delete.  On the next page, select delete ad.  Then, type in the reason you want to cancel your ad.  The ad’s status will then be changed to deleted on your main account page.


I cancelled my ad online.  Will I be refunded?


If you cancel an ad prior to the ad being published, you will receive a full refund.  If you cancel an ad after it was published, you will not be refunded.



Adding photos


How can I add a photo to a classified ad that I am placing online?


First, select an ad plan that has online photos as part of the package.  You will be able to upload photos directly from your computer.  Please note that photos must be in .jpg format and under 4 MB in size.



Contact us


If you have a question that has not been answered by this FAQ, please send us an e-mail.